What We Do
Our Services
At Cowiesburn, we take pride in being one of Scotland’s largest independent firms dedicated to providing exceptional commercial property management services. With a core team boasting extensive experience in investment, we understand that effective property management forms the foundation of a successful asset management strategy.
Our comprehensive range of services includes property management, property accounting, facilities management, property staffing, and health and safety services. By combining our expertise in these areas, we bring tangible benefits to our clients, ensuring their properties are managed with utmost efficiency and professionalism.
PROPERTY MANAGEMENT
Cowiesburn is one of Scotland’s largest independent firms delivering commercial property services for clients throughout the UK.
FACILITIES MANAGEMENT
Our facilities management resource is extensive, flexible, and is tailored to you, the client, and your evolving requirements.
PROPERTY ACCOUNTING
Financial management plays a crucial role in the success of your property portfolio and that’s why we place it at the centre of everything we do.
PROPERTY
STAFFING
We prioritise the training and development of our team to ensure we meet our goal of providing our clients with exceptional customer service.
PROPERTY MANAGEMENT
At Cowiesburn, we take pride in our responsibility for the day-to-day operations of your property, ensuring seamless functioning and utmost tenant satisfaction.
As a trusted commercial property management firm, we cater to a diverse clientele throughout the United Kingdom, ranging from private individuals and pension funds to large real estate investment and asset management funds. Our expertise extends across various sectors, including single let shops, industrial estates, and large multi-let office buildings.
Tailored Solutions for Your Unique Needs
We understand that each client has specific requirements, and we pride ourselves on delivering services tailored to your individual needs. Building strong relationships with both you and your tenants is paramount to us. By prioritising their well-being and satisfaction, we not only ensure their retention but also maximize the value of your investment. At Cowiesburn, we view tenants as valuable customers, and we go above and beyond to meet their needs.
Experienced, Knowledgeable, and Responsive
Our team comprises experienced, knowledgeable, and enthusiastic professionals who are passionate about what they do. With a hands-on and responsive approach, we proactively address issues and swiftly find solutions. You can trust us to manage your property with the utmost care and dedication, allowing you to focus on other aspects of your business.
Cutting-Edge Management and Reporting System
To enhance the quality of our service, we have developed a cutting-edge online investment management and reporting system. This advanced platform grants you 24/7 access to your portfolio, offering comprehensive reports, lease information, break options, lease end dates, rent reviews, tenancy schedules, and other essential data. Furthermore, it provides full transactional banking data for all funds held on your behalf, ensuring complete transparency and accountability.
Complementary Services for Comprehensive Support
In addition to our core property management services, we offer a range of complementary solutions either in-house or through our trusted professional partners. These include facilities management, health and safety, fire safety, and property staffing. With this comprehensive suite of services, we deliver a one-stop shop for all your property management needs, providing seamless support across all aspects of your property.
Discover why Cowiesburn is the go-to choice for commercial property management. Contact us today to discuss your specific requirements and let us demonstrate how our expertise and personalized approach can benefit you. Together, we can unlock the full potential of your property portfolio.
FACILITIES MANAGEMENT
At Cowiesburn, our facilities management services are designed to be extensive, flexible, and customised to meet your evolving requirements. Just like all our services, we prioritise you, the client, ensuring that our solutions align perfectly with your needs.
Our dedicated facilities management team oversees all aspects of a building’s operations and maintenance. As experts in the field, we understand the importance of creating an environment that caters to the needs of the people working within it. With a focus on efficiency and functionality, we ensure that your buildings are optimized for productivity and comfort.
Compliance: Safety and Quality Assurance
Compliance with health, safety, and fire regulations is of utmost importance. We take pride in ensuring that your property meets all necessary requirements, providing a safe and secure environment for occupants. Our rigorous contractor management systems guarantee that we only collaborate with suppliers who meet our high standards of quality and compliance.
Projects: From Refurbishments to Major Installations
Our experienced facilities management team takes the lead on various projects, ranging from minor refurbishments to the installation or upgrade of major mechanical and electrical equipment. We handle the entire process, ensuring seamless execution and timely completion while minimising disruptions to your daily operations.
Consultancy: Expertise at Your Service
Our facilities management consultants are experts in a range of areas, including mechanical and electrical equipment, health and safety, life cycle planning, and planned preventative maintenance. Whether you require expert advice and input for a specific project or comprehensive design and planning services for your property, our consultants are here to assist you every step of the way.
Discover why Cowiesburn is the trusted choice for comprehensive facilities management services. Contact us today to discuss your specific requirements, and let our expert team demonstrate how our tailored solutions can enhance the efficiency, safety, and functionality of your property. Partner with us and experience the Cowiesburn difference first-hand.
PROPERTY ACCOUNTING
At Cowiesburn, we understand the crucial role that financial management plays in the success of your property portfolio. That’s why we place it at the centre of everything we do. Our dedicated Client Accounting team works in tandem with our Property Managers to ensure seamless coordination and support for the effective management of your properties.
Comprehensive Financial Services
Our Client Accounting team covers a wide range of financial tasks to streamline your property management. From rent and service charge collection to credit control and payment of suppliers, we handle it all, leaving you free to focus on other aspects of your business. By entrusting us with your property accounting needs, you can have peace of mind knowing that your financial matters are in capable hands.
Bespoke Software and 24/7 Access
To ensure efficient management of financial data, we utilise our proprietary software, specifically designed for property accounting. This user-friendly platform provides our clients with 24/7 online access to up-to-date bank statements, VAT information, and arrears schedules. It offers transparency and convenience, empowering you to stay informed and make well-informed decisions.
Thorough Financial Analysis and Reporting
Our in-house systems enable us to identify any issues related to tenants’ financial performance promptly. Our bespoke reporting allows us to deliver customized financial insights that meet your specific requirements. By leveraging our expertise, you gain valuable insights into the financial health of your portfolio.
Finance Management Services
In addition to our comprehensive property accounting services, our in-house finance team can provide dedicated stand-alone financial services for your portfolio. From billing and service charge management to cash flow management and credit control, we handle the challenging and time-consuming aspects of financial management. This allows you to focus on your core business while enjoying the peace of mind that comes with professional financial oversight.
Discover why Cowiesburn is the preferred choice for expert property accounting services. Contact us today to discuss your specific requirements, and let our experienced team demonstrate how our tailored financial solutions can optimize the management of your portfolio. Partner with us and experience the Cowiesburn difference first-hand.
PROPERTY STAFFING
At Cowiesburn, we understand that front of house staff serve as the face of your business, making a lasting impression on occupants and visitors. That’s why we work closely with our sister company, Property Staffing Ltd., to ensure that our staff interacts with your occupiers in the most accommodating and attentive manner possible.
Committed to Customer Satisfaction
We take pride in our rigorous training programs designed to equip our staff with the skills and knowledge necessary to provide outstanding customer service. Our goal is to create customer satisfaction by going above and beyond expectations. To ensure the highest quality of service, we conduct regular reviews with our staff, enabling continuous improvement. Furthermore, we perform daily inspections of the common areas to promptly identify and address any safety concerns, ensuring a safe and welcoming environment for all.
Efficient Documentation and Real-Time Access
To streamline operations, we utilise online systems for efficient management of documentation. This enables real-time access to important information, ensuring that our staff has the necessary resources at their fingertips to deliver exceptional service promptly.
Polite, Friendly, and Capable Front of House Staff
Whether you require a receptionist or a concierge, our front of house staff are handpicked for their professionalism and expertise. They are not only polite and friendly but also highly capable, possessing the necessary skills to provide excellent administrative and customer service support. With a passion for delivering exceptional experiences, our staff will represent your business with utmost professionalism and efficiency.
Discover why Cowiesburn is the trusted choice for professional property staffing services. Contact us today to discuss your specific requirements, and let our experienced team demonstrate how our attentive and capable front of house staff can elevate the service level of your property. Partner with us and experience the Cowiesburn difference first-hand.